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We’re here to answer your questions and assist you.

enquiries@southerntrading.com.au
+61 (08) 9336 5111
16 Emplacement Crescent, Hamilton Hill, Western Australia, 6163
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Frequently Asked Questions (FAQs)

Can restaurants and chefs purchase directly from Southern Trading Australia?

Yes! We work directly with restaurants, chefs, hospitality businesses and food service operators seeking premium Australian seafood. Our team understands culinary requirements and can recommend products, sizes, and specifications that suit your menu. Contact us through our website or email to discuss your specific needs and establish an account.

Can retail customers buy directly from Southern Trading Australia?

No, not directly. Our facility in Hamilton Hill is only open by appointment to wholesale and commercial clients. We direct all retail enquiries to Kombination Seafoods, who is currently supplying Perth farmers markets with premium quality Wild Caught West Australian Seafood. Saturdays @perthcityfarm & Sundays @freofarmersmarket 8-12pm. Please contact her through Instagram to check pricing, availability, or place orders - https://www.instagram.com/kombinationseafoods/

What seafood products does Southern Trading Australia supply?

Southern Trading Australia specialises in premium deep-sea crustaceans and wild-caught Australian seafood. Our core products include Crystal Crab (West Australian Crystal Crab), Giant Crabs, Champagne Crab, Blue Swimmer Crab, Western Rock Lobster, Southern Rock Lobster, Abalone, Scallops and Prawns. We primarily source from pristine WA waters and select Australian fisheries and we deliver export-grade quality to domestic and international markets.

Where does Southern Trading Australia source its seafood?

We responsibly manage our own fisheries across Western Australia’s coastline, including deep-sea operations harvesting Crystal Crab from depths reaching 800 metres (and sometimes beyond!). We also ethically source from West Australian and Australian suppliers.

Does Southern Trading Australia export internationally?

Yes. Southern Trading Australia has supplied premium Western Australian seafood to global markets for over 30 years. Our Fremantle processing facility meets international standards, and our reliable cold-chain logistics ensure products reach customers worldwide while maintaining freshness and quality throughout transport. Please contact us to introduce yourself.

How quickly can Southern Trading Australia deliver seafood orders?

Delivery timeframes depend on your location and order specifications. Our cold-chain logistics prioritise swift, temperature-controlled transport to maintain peak freshness. For domestic customers, we coordinate regular deliveries to major Australian cities. International orders follow established export schedules with precise handling throughout the journey. Contact our team for specific delivery details based on your location.

Does Southern Trading Australia offer seasonal products?

Some species experience seasonal availability based on fishing regulations, breeding cycles and optimal harvest periods that protect long-term sustainability. Our team can advise on current availability and suggest alternatives when specific products aren’t in season. This seasonal variation reflects our commitment to responsible fisheries management and ecosystem preservation.

What sustainability certifications does Southern Trading Australia hold?

We own, operate and source products from Marine Stewardship Council (MSC) certified fisheries, including our premium Crystal Crab. MSC certification means independent auditors verify our wild harvest fishing practices as sustainable, preserving renewable marine resources and ecosystems for future generations. So when you choose our products, you’re choosing traceable, responsibly sourced Australian seafood.

How does Southern Trading Australia ensure seafood quality?

Our Fremantle facility (located in Hamilton Hill) undergoes independent audits to exceed export standards. We maintain highly controlled saltwater tanks for live product, temperature-regulated cold storage, and a dedicated factory floor where experienced teams apply rigorous grading and quality control processes. Every product receives careful handling, precise temperature management, and thorough inspection before leaving our facility.

What makes Crystal Crab different from other crab species?

West Australian Crystal Crab offers a uniquely sweet flavour and premium texture that sets it apart from all other crab species. Pot-caught from deep-sea habitats up to 800 metres, these crabs develop in pristine cold waters that create exceptional meat quality. We transport them live to our Fremantle facility where they're graded and staged in monitored saltwater tanks. This way, chefs receive the freshest possible product.

What is Aquatic Life Industries’ relationship to Southern Trading Australia?

Southern Trading Australia operates under Aquatic Life Industries (ALI), a wholly Western Australian owned and operated, vertically integrated aquatic resources business. ALI manages the entire supply chain from sustainable fisheries management and harvesting through processing, quality control and distribution. This integration ensures consistent quality, traceability and reliability across all our brands.